Once upon a time, a manager issued a directive and an employee followed it. Today’s workplace is dramatically different.

 

The decade-long whisper that companies need to connect more effectively with employees has become a shout during the last two years. A recent Gallup poll found that companies with the most engaged workers are 17% more productive, 21% more profitable, and make 20% more sales. 

The front-line manager is the key link between the employee and the organization, and a strong connection is at the heart of retention. As author and consultant Marcus Buckingham said, “People join organizations and leave managers.”

Connection Is the Key: Succeeding With the 21st Century Workforce offers managers 10 ways to strengthen connections with today’s workforce, increase retention rates, and find future leaders. This seminar includes: 

 

• How to effectively manage remote workers. 

 

• How to find the right person for the right job.

 

• How to give and accept feedback.

 

• How to delegate wisely.

 

• How to set realistic goals and deadlines.

 

• How to communicate effectively with employees.

 

• How to recognize achievements in creative ways.

 

Managing in today’s workplace is a different process than in the past. Connection Is the Key: Succeeding With the 21st Century Workforce offers the new rules and the best ways to maximize them.